OUR SERVICES
WHAT WE DO
Custom-built AI
Empowering your team
Ongoing partnerships
FREE
30 minute kickoff consultation
60 DAYS
Transform your business quickly
+$35K
Increase in client monthly income
SERVICE THAT FITS YOUR NEED
3 Ways To Work Together
Whether you have a simple problem or a long-term goal, Bombyx Labs offers a variety ways to work together. No matter what you need, we have a service level to fit your business.
1. We Build For You
If you have a dream, we can make it a reality. You have a useful idea, a painful bottleneck, or a repeated task that constantly causes friction in your business. We’ll build an AI Agent to handle the dirty work and integrate it into your existing system. Then you can focus on what you’re really good at… without managing new technology.
Idea to app
You have an idea for a website, app, customer tool, or internal system. We turn it into a working first version.
Lead follow-up helper
A new inquiry comes in. The system summarizes what they want, spots missing details, drafts a reply, and reminds your team to follow up.
Customer question assistant
A customer asks a common question. The Agent answers based on your approved business information, and flags anything that needs human attention.
Quote or intake tool
A vague customer request becomes a clean summary with the details your team needs before replying.
Spreadsheet to simple app
A tracker your team relies on becomes a cleaner internal tool with better forms, views, and reports.
Weekly owner dashboard
Notes, leads, customer issues, or sales activity become one short weekly summary of what changed and what needs attention.
Prototype for a new software idea
You test whether an app idea is worth building before spending months or a large budget on it.
2. We Train You
Many AI workshops demonstrate tools, but when its over, nothing changes. Our workshops and trainings are different – we teach by building. You bring a real idea or business problem, and we show you how to build your own AI systems and improve them over time. Bombyx Labs can also teach your team to use AI efficiently in your workplace. In-person or virtual training options are available.
Idea to Working App
Bring an app or website idea and build a working first version.
Build Your First AI Tool
Turn one repeated task into a safe first-pass helper.
Codex or Replit Build Session
Learn how to use AI coding tools by building a real web app or internal tool.
Lead Follow-Up Prototype
Build a system that drafts replies, spots missing details, and reminds you when to follow up.
Customer Question Assistant
Train a helper on your business information so it can draft answers to common questions.
3. We Join You
Perhaps you need more than one solution: you need an expert who can build tools, develop AI guard rails, and continue to improve your AI workflow over time. Hire Bombyx Labs as a fractional AI Build Partner. You’ll always have someone working alongside your team who is focused on AI, software, and practical implementation.
Improving lead follow-up, customer response, reporting, and team workflows.
Training team members to use AI tools safely and effectively.
Creating approval rules so people stay in control.
Reviewing what is working, what is risky, and what should come next.
You get a partner who can think strategically and also help build. The goal is not more AI experiments, but rather useful systems to save time, improve response, support customers, and help your team work better.
Choosing the highest-value AI and software projects to build first.
Turning rough ideas into clear build plans.
Building prototypes, internal tools, and customer-facing helpers.
CASE STUDIES
OUR SUCCESS STORIES
THE ABANDONED CART
THE problem
Customers leaving before checkout
Customers would come to our Client’s site, spend time selecting their products, but then got cold feet when it was time to checkout. Nearly 85% of customers were leaving without completing their purchase.
OUR SOLUTION
Save My Cart email
Bombyx Labs added a simple “Save My Cart” button that encouraged visitors to email themselves a copy of the cart items. In addition to the cart email, they also received a series of follow-up emails that were specific to their product — helpful tips, instructions for use, price comparisons, and if all else failed, a 10% discount offer.
THE RESULT
$35k increase in monthly sales
68% of email recipients completed their purchase.
25% of customers bought after the first email.
The “lost leads” became a major bump in revenue, and the customers who received the emails were 2x less likely to contact customer service. With this major success, the Client added other lead capture systems elsewhere on the site!
THE PAINFUL JOB
THE problem
Time-consuming sorting + data entry
The small business owner despised a task that took nearly 2 weeks and must be repeated every quarter: he had to manually review new paint swatches, eyeball a matching RGB code, and enter all paint information into the database. Colors on the site were not always accurate, so often customers were unhappy with the paint they received.
OUR SOLUTION
AI Agents complete the job in hours
Bombyx Labs designed a series of custom AI Agents, built and trained over the course of one week. The first Agent sampled each swatch in various locations and lighting conditions. Then, an average color was determined and matched to an RGB code. Finally, all additional information was automatically entered into the database alongside the improved RGB swatch.
THE RESULT
320+ hours saved per year
8 weeks saved each year.
Customer service calls decreased by 8 hours/week.
Returns decreased by 21%.
The Client was shocked by the speed and accuracy of the new workflow. The colors were more accurate, and he saved himself about 8 weeks of work each year.
THE COMPLICATED CATALOG
THE problem
Complicated & outdated catalog
Our Client’s ancient website sold 500,000+ automotive items, each of which was only suited to a particular vehicle. Customers struggled to identify the right product, and customer dissatisfaction was high. Out-of-the-box templates like Shopify were impossible for this complicated catalog, so updating was difficult and could only be completed by the business owner.
OUR SOLUTION
Custom Shopify templates
Bombyx Labs completely overhauled the sales channel, streamlined content, and customized templates to enable a Shopify experience. This allowed for a smoother checkout, better lead-capture systems, and increased customer retention. We generated over 2M vehicle images, descriptions, and instructions so that customers felt confident enough to buy.
THE RESULT
35% Increase in sales
Almost immediately, sales increased by 35%.
Customer returns decreased by 22%.
The Shopify overhaul allowed the Client to share website responsibility with junior associates, so he is no longer the bottleneck to company progress. His team has since added a tremendous amount of helpful content that has continued to increase sales.
THE CONFUSED CUSTOMER
THE problem
Customers were afraid to buy the wrong item
The Client’s e-commerce customers were hesitating between several similar products. To combat this problem, the Client had added so much guidance that each listing read like a novel. Customers didn’t read, and they didn’t buy.
OUR SOLUTION
Decision support AI Agent
We created a custom decision support AI Agent. We added a “Help Me Choose” button at the friction points. Users received an email requesting specific information, followed by detailed guidance specific to their products. All emails were validated by a human for one week, then the AI Agent had enough training to run autonomously.
THE RESULT
+$17K per month
72% of email recipients purchased within 3 days.
They also spent $24 more on average.
The automated help sequence was extremely effective at capturing interested customers before they got frustrated. By providing the reassurance they needed, Bombyx Labs not only increased the number of sales, but also the overall value of those transactions.
GETTING STARTED
BUILD A BUSINESS “BRAIN”
One place to store important details – and ensure your Agents are trained correctly
Running a business means keeping track of a lot of information. You have details on your website, files in folders, answers in your FAQs, and important knowledge stored right in your team’s heads. When a customer or an employee needs an answer, tracking down the right information can be slow and frustrating.
At Bombyx Labs, we fix this by building a custom “AI Brain” for your company.
Think of the AI Brain as a single, smart hub that holds everything your business knows. You can easily feed all your company knowledge into it—your webpages, customer notes, files, and standard answers. Once your custom brain learns this information, it actively goes to work for you.At Bombyx Labs, we fix this by building a custom “AI Brain” for your company.
Because the AI Brain knows exactly how your business works, it can handle many of your daily tasks. It can:
- Power a smart chatbot to answer customer questions instantly.
- Follow up quickly with new sales leads.
- Stay up-to-date on relevant research and market conditions.
- Draft accurate replies to support questions.
- Send a weekly update report to your management team.
Instead of your team wasting time searching for scattered information, the AI Brain puts all your knowledge in one convenient place. It turns your company’s information into an active, helpful tool that makes your whole business run smoother.
LET US HUSTLE FOR YOU
READY FOR YOUR OWN TRANSFORMATION?
Get a free 30 minute consultation to see how your business could thrive.